FAQ

How do I book with you?

The fastest and easiest way to inquire about availability or to book with us is to fill out our online booking form found here.

This will help us determine if we are available and provide you will a full quote for your event.

How far in advance should I book?

For the best availability we suggest booking 4-6 weeks in advance.  We book up to 15 weeks for private events and up to 12 months in advance for corporate and community events.  We do require a minimum of 7 days to ensure that all supplies are available for your special day.

Why book with us for characters & Performers?

We spend hours and hours of time and energy creating the perfect visit for your special day!  All our team members are carefully chosen to ensure that the magic and wonder will stay real for all involved!  With performers trained in vocals, performance arts, dance, improve, and combined with high quality custom costumes, professionally styled wigs and you’ll appreciate the finer details in all that they do.  From agile webslinger to a broadway quality version of Let it Go in your own living room, we promise you’ll love your visit.

Looking for French performers?  Do the Encanto performers speak Spanish?  How about characters who know ASL?  And what about children with exceptionalities?  We are ready to help!  Just let us know ahead of time so we can make sure no one feels excluded.

Do I pay a deposit?

Yes! We do require a deposit to hold your booking, and your date is not confirmed without that!  This allows us to leave visit space for all families who wish to book.  Deposits are non refundable (as we hold that spot just for you!).  Deposits are paid by Etransfer to payments@partyperfectevents.ca, balance is due the Thursday before your event.

Should I tip the characters?

Gratuity is certainly not mandatory, but should you feel that your team has done an exceptional job you are welcome to tip!  We suggest doing so out of the view of the children – the reason for this is we don’t want the kids to think we’re there for any other reason than to celebrate a very special day with the most special star!

Can I book more than one characters?

Absolutely!  We do provide a group rate for multiple characters, please inquire to info@partyperfectevents.ca for more information.

Are the character fees & travel fees negotable?

We do our very best to keep our visits and services as affordable as possible.  There are many many elements that happen behind the scenes and hidden costs calculated into our pricing. Our pricing and travel fees are not negotiable – with rising costs and inflation we’ll continue to do our best to continue to provide affordable magic.

Do you have questions? You can email info@partyperfectevents.ca for some quick answers.

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